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Contact Us
We're here to help with any questions or concerns about SMTP Ghost. Please reach out using the appropriate contact method below.
Last Updated: April 17, 2025
Customer Support
For general inquiries, account assistance, or any issues you're experiencing with our software:
Our support team typically responds within 1 business day.
Technical Issues
If you're experiencing technical difficulties with SMTP Ghost, please include the following information in your email:
- Your account email address
- Detailed description of the issue
- Any error messages you've received
- Steps to reproduce the problem
- Browser and operating system information
Partnership Inquiries
For business development, integration partnerships, or affiliate program information:
Data & Privacy Requests
For data deletion requests, GDPR/CCPA compliance inquiries, or other privacy-related matters:
Please include your full name and account email address in all privacy-related communications.
Billing & Accounts
For questions about your subscription, payments, or account management:
Our office hours are Monday to Friday, 9:00 AM to 5:00 PM EST. While we strive to respond to all inquiries as quickly as possible, please allow up to 24 hours for a response during business days.